Application Specialist–Comp. Tomography/TC • Philips Healthcare •Jakarta
Responsibilities:
Responsible to ensure that customers (e.g. end-users, technicians, operators) are properly trained to optimally use the equipment delivered, installed and handed over by Philips Healthcare and maximizing customer satisfaction; Set up application training schedules, in close cooperation with the customer; Train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the delivered equipment to achieve customer satisfaction; Responsible for delivering customized (competency based) training material pack & support user group meetings; Conduct regular visits to customers to obtain direct feedback on the quality of the training delivery and the customer satisfaction; Support and advise the sales force during acquisition; In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the regional office; Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner.
Requirements:
* Degree level education or equivalent, In-depth knowledge and experience of modality / products especially CT Scanners
* Min 5 years working experience in clinical field would be an added advantage
* Proficient in English both speaking and written
* Excellent communication & presentation skills
* Good coordination capability, is willing to travel and to spend most of the time in the field
* The incumbent has to have strong drive, Good interpersonal skills
* Positive attitude, good self-confidence, independence and consistence
Note:
Please visit and apply on Philips career Center at www.philips.com/careers
(Attached your recent photograph and We regret that only shortlisted candidates will be notified)
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