Telkom SIGMA is committed to delivering the benefits of technology to businesses and institutions that seek innovative IT solutions to support their growing business and organization. SIGMA has been at the forefront of IT development, operation and maintenance solutions for various industries both at home and abroad.Telkom SIGMA offers comprehensive information technology services comprising of consulting services, software products, applications, software development services and data center operations in the banking (conventional and sharia-based), financial, telecommunications, manufacturing and distribution sectors.
SIGMA Solutions & Services are implemented by more than 150 various industries in Indonesia and scores of multi finance institutions as well as major corporations in various other industries.
In early 2008, SIGMA was acquired by a subsidiary of the largest information and telecommunications services provider in Indonesia, TELKOM.
With over two decades of pioneering and innovative IT application solutions under its belt, SIGMA has recently ventured overseas with the implementation of Telkom SIGMA Solutions in several countries
Lowongan Kerja Telkom Sigma
To support our rapid business development, we are looking for the following resources:Customer Care - Bumi Serpong Damai
Responsibilities:
- Receive incoming call and notify client if there is an incident or problem occurred in Data Center.
- Log incident of problem to remedy system and update problem status.
- Escalate problem to related units or parties and support customer for 7 x 24 hours.
Requirements:
- At least a Diploma in Information Technology or Communication.
- Preferably having 1 year experience as Call Center/Helpdesk/Customer Care
- Good communication skill and well spoken in English.
- Understand customer satisfaction requirement.
- Familiar with MS Office.
- Ready to work in shift schedules.
- 6 Full-Time positions available in Bumi Serpong Damai.
If your qualifications meet our requirement please send your Application Letter no later than January 27, 2012 to: recruitment@sigma.co.id
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