Lowongan Kerja 2011 PT Holcim Indonesia Tbk sebagai Customer Care Frontliner. PT Holcim Indonesia Tbk is a leading fully integrated producer of cement, ready mixed concrete and aggregates with a unique and expanding retail franchise offering the most complete end-to-end solution to home building, from building materials supply to design and speedy, safe construction. We seek high caliber professionals to join our team.
Customer Care Frontliner (CCF) â€" Bogor
Responsibilities:
Giving solutions assistance to customers inquiries from all the open accesses, in terms of giving valid information related to products, services, order process in the goal to acquire customer memorable experience from all various types consumer behavior and performing customers marketing research also campaigns, to enhance and assuring the satisfaction and loyalty of Holcim’s Brand.
Requirements:
- Education : Bachelor degree from any discipline from reputable university
- Experience : A working experience of min. 2yrs in Call Centers or in Customer Service, A strong customer focus minded, A team player with strong interpersonal skill as well as a team player, Independent, discipline, with adequate analytical skills, Highly attentive to detail, ability to do multi â€" task job, as well as problem and complaint solving, Ability to perform in time-pressures and shifting working hours to meet deadlines.
- Computer literacy: Proficient in MS Office â€" Excell, Word and Power Point, Call Center applications.
- Language: Compulsory of good communication skills in Bahasa and English, both oral and written
Organizational Design & Development Dept.
PT Holcim Indonesia
(Please indicate the position applied for on the subject field of your email)
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