Cathay Pacific Airways currently looking for talented person who are smart, dynamic, enthusiastic and keen to share our dreams and realize his/her own. In return, you will receive comprehensive learning and development opportunities in an environment that encourages excellence, including worldwide air travel discount and annual free travel for you and your family.Cathay Pacific Airways is an international airline registered and based in Hong Kong, offering scheduled cargo and passenger services to more than 110 destinations around the world. We are deeply committed to Hong Kong, where the Company was founded in 1946. We continue to make substantial investments to develop Hong Kong's aviation industry and enhance Hong Kong's position as a regional transportation hub. In addition to our fleet of aircraft, these investments include catering, aircraft maintenance and ground handling companies, as well as our corporate headquarters at Hong Kong International Airport.
Reservations and Ticketing Officer (1)
Jakarta
Responsibilities
- Handle calls from passengers and agents and make utmost attempt to turn them to sale in order to achieve the direct sales target.
- Handle daily ticketing operational including ticket and package issuance
- Provide administration support on Reservations/ Ticketing administrative tasks.
- Good command of written and spoken Mandarin is a must.
- Good command of written and spoken Bahasa Indonesia and English.
- University graduate preferably majoring in Tour and Travel (fresh graduates are encouraged to apply).
- Possess good knowledge on ticketing and reservations procedures.
- Excellent communication skill.
- Good team player.
- Willing to go the extra mile to provide best service to our customers.
- Computer literate with extensive experience using MS Office Software and web-based applications.
Jakarta
Responsibilities
- Manage overall daily functions of Cathay Pacific Cargo at Cengkareng such, process booking, a Space control ,cargo cashier, tracing; import and export etc.
- Co-ordinate with Ground Handling Agent team to ensure that Cathay Pacific provides consistent and excellent services to our customers and colleagues
- Supervise Ground Handling Agent’s load control and warehouse team
- Manage the Ground Handling Agent’s team on a day-to-day basis
- To maintain good rapport with Airport Authority, Customs Officials, Quarantine Officers, and relevant Cathay Pacific offices to ensure facilitation of operational processes procedures & customer services
- To prepare and maintain all relevant documents/ statistics/ reports
- University Graduate in any field or D4 majoring in Travel & Tourism, Transport and Logistics
- PC literacy with sound knowledge of word, excel and power point
- Excellent team player, time management and communication skills
- Ability to be creative to seek opportunities to make improvements
- Good spoken and written English
- Weekend and shift duties required
1-2
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